Ventia transforms their Safety with Journey Management

Easternwell specialises in providing industry leading drilling, well servicing and remote mobile camp management services. We bring a wide range of essential services together delivering more efficient, responsive and cost effective solutions for our clients. As Australia’s leading integrated energy and mining services company we operate continuous contracts with some of Australia’s largest exploration companies.

Easternwell’s frontline workers are required to travel long distances on rural and remote roads which opens them up to a range of safety risks. A significant number of fatigue related incidents and near misses had occurred which highlighted the need for better visibility. In response to the incidents, Easternwell introduced a paper-based journey management procedure which generated a huge amount of administrative labour. To ease the administrative workload they implemented a national call-centre which solved the problem but was extremely costly.

SafetyIQ was introduced to Easternwell through a mutual connection and they quickly identified the benefits of a global, location-based software solution that could monitor the risks associated with mobile workers who operate remotely across multiple geographic locations. 

The SafetyIQ solution offered Easternwell the ability to manage real-time responses and reduce the number of driving incidents, injuries and delays for their remote workers.

Easternwell developed with SafetyIQ a customised Travel Risk Assessment (TRA), to ensure their drivers consider potential risks and adequately plan their journeys prior to departure. The custom TRA is both a web and mobile application, which allows drivers to create a quick and easy journey plan. Managers can review upcoming, active or historical journeys through the Audit Log.

Another benefit Easternwell found was the integration between SafetyIQ and their existing IVMS (Geotab). This integration feeds critical vehicle data into SafetyIQ and provides complete visibility of the journey and access to real-time vehicle locations.

Onboarding

The implementation of SafetyIQ resulted in an immediate 70% reduction in costs after eliminating the need for their check-in  call-centre. 

Easternwell have also reported that the culture of safety at the company has improved since the implementation of SafetyIQ. Staff noticed changes in their own driving behaviour both at work and personally. In addition to the improved safety culture, Easternwell have reported no fatigue related driving incidents since implementing SafetyIQ in 2016.

The customised Travel Risk Assessment has led to ongoing productivity improvements for Easternwell. This automates the manual process of reviewing low risk responses and allows Managers to focus on medium to high risk.