> Customer story

TrueNorth Steel Strengthens Safety with Centralized Data Management

TrueNorth Steel uses SafetyIQ to consolidate its safety operations into a unified, data-driven system that improves visibility, accuracy, and proactive decision-making across all sites.

Construction
501-1,000
employees
United States
800+
employees across multiple manufacturing facilities
> In short

SafetyIQ unified all of TrueNorth Steel’s safety processes—incident reporting, audits, observations, SDS management, and OSHA documentation—into one centralized platform. This consolidation eliminated fragmented tools and enabled accurate, real-time safety insights accessible across all locations. The system streamlined data entry, reduced human error, and provided leadership with comprehensive safety analytics. As a result, TrueNorth Steel shifted from reactive reporting to proactive, enterprise-wide safety management.

> About

TrueNorth

TrueNorth Steel is a leading U.S. steel products supplier and manufacturer with more than 75 years of industry experience. Headquartered in North Dakota, the company employs over 800 people and operates multiple manufacturing facilities across several states. TrueNorth Steel is committed to delivering high-quality products while maintaining a strong emphasis on safety, reliability, and operational excellence.

> The challenge

TrueNorth Steel struggled with inconsistent, inaccurate safety data that made reporting and trend analysis difficult. Their understaffed safety team spent excessive time manually organizing and validating information across multiple disconnected systems. The company also lacked a unified platform to manage incidents, audits, observations, OSHA data, and SDS files. They needed an integrated, easy-to-use system to standardize data, improve visibility, and streamline safety operations.

> The solution

SafetyIQ implemented key modules—including Incident Reporting, Safety Observations, Audits & Inspections, and SDS Management—to centralize all safety workflows. These tools provided structured, consistent processes for capturing hazards, tracking incidents, and ensuring compliance across all sites. Employees gained quick access to essential safety data and could report issues directly from the field. The unified platform improved user experience while giving leadership a clear, real-time view of company-wide safety performance.

“

With SafetyIQ, ‘the data doesn’t lie.’ Our team can now rely on clean, organized data for accurate, real-time safety insights across all sites.

.
Cooper Bell, Corporate Safety Coordinator
> The results

TrueNorth Steel standardized safety reporting across all facilities, enabling site-level learnings to be shared at the company level. Accurate, clean data eliminated manual corrections and gave the safety team real-time reporting capabilities. SDS access improved dramatically after transitioning from MSDSOnline, allowing teams to retrieve critical information instantly. With comprehensive data available across all locations, TrueNorth Steel now makes more informed, proactive, and company-wide safety decisions.