Customer stories/
Wallis Drilling

> Customer story

Wallis Drilling Enhances Journey Safety for Workers in Extreme Environments

Wallis Drilling strengthens safety for remote crews by digitizing journey oversight, automating check-ins, and improving visibility across global field operations.

Mining & Metals
201-500
employees
Australia
104 hrs
of supervisor time saved every year
> In short

SafetyIQ replaced Wallis Drilling’s manual travel oversight with a centralized journey management platform. The system enabled automated check-ins, real-time visibility of field workers, and exception-based alerts that notify managers only when needed. Workers can update travel plans instantly, helping managers react quickly to delays or risks. This digital shift reduced administrative pressure, increased safety compliance, and improved consistency across their global workforce.

> About

Wallis Drilling

Wallis Drilling operates across some of the harshest environments in the world, including mountainous regions of South America, African jungles, and remote deserts in Western Australia. Their 230-person mobile workforce sets up drilling rigs for major mining clients in remote and high-risk locations. With unpredictable terrain and long travel distances, worker safety—especially while driving—is a critical operational priority.

> The challenge

Wallis Drilling’s crews frequently travel through remote, high-risk regions with limited visibility and unpredictable road conditions. Their existing journey monitoring process relied heavily on manual check-ins, requiring supervisors to work extended hours to track worker safety around the clock. Clients also required strict compliance measures to ensure workers could confirm their whereabouts at all times. The company needed a scalable, automated system that provided better oversight without increasing operational burden.

> The solution

Wallis Drilling piloted SafetyIQ within their Iron Ore division, which quickly became internal champions and supported training across all rigs. Workers adopted the system with minimal instruction, thanks to quick onboarding and simple check-in workflows. SafetyIQ’s flexible journey editing allowed drivers to adjust their itineraries instantly if delays occurred. Automated escalations replaced constant manual follow-ups, ensuring managers were only notified when a risk or missed check-in occurred.

“

SafetyIQ is very easy to self-administer and the fact the system generates automated audit logs is essential. We can see a complete audit history of incidents and delays within the system”.“SafetyIQ has reduced duplication in our process’, eliminated the need for a call-in process and allows our supervisors to save approximately two hours per week (104 hours per year) to focus on other key areas of the business.

.
Chris Verran, HSE and Business Services Managers
> The results

SafetyIQ reduced duplicated tasks, eliminated the need for call-in procedures, and saved supervisors an estimated 104 hours per year. Audit logs and automated history tracking gave Wallis Drilling clear evidence of compliance for clients requiring proof of journey management. The platform significantly improved visibility of remote workers and strengthened emergency response readiness. Field teams now travel with confidence knowing their safety is monitored regardless of location.