For organizations with mobile and remote workers, the hazards employees face on a daily basis, can change on an hourly basis. Journey Management, Lone Worker, and Fatigue Management software can work together to mitigate these risks. 

This integrated approach creates a safety net that adapts to dynamic work environments. Let’s explore how each element functions and why this combination is crucial for protecting your remote and mobile workforce. 

Journey Management Software

Journey Management software is a process used by organisations to ensure their travelling workforce is safe, before, during and after travel. 

Some of its key features include:

Risk Mitigation

Journey Management software mitigates travel risks for organizations. The Journey goes through a thorough planning process including a travel risk assessment with an automated approval process. This allows managers to review high-risk journeys and implement any additional safety measures to reduce the risk.

Automates Emergency Escalation

Journey Management Software ensures organizations are adequately prepared in the case of an emergency. Automated escalation processes, expedite communication and enable swift action in critical cases.

If a check-in is missed or the SOS button is pressed, the software will automatically start a notification process that sends messages from the platform and via SMS and email to specified contacts, ensuring help gets to where it's needed quickly and with minimal delay.

Efficiency and Compliance

Journey management software replaces traditional, paper-based processes, offering a more efficient and compliant approach to managing employee travel. 

Centralizing Visibility:

The software provides centralized visibility of mobile workers, allowing supervisors to monitor their movements, routes, and progress in real-time.

A process that works offline

Unlike paper forms, this solution operates seamlessly even in areas with low network connectivity. Integration with handheld GPS devices and IVMS ensures continuous contact and visibility 24/7/365, regardless of your location worldwide.

It is a great fit for:

• Mining: Keep workers safe in remote areas with little to no connectivity.
• Manufacturing: Monitor mobile techs and delivery personnel for more efficient operations and quicker response times.
• Construction: Keep track of field crews and make sure they get where they’re going, safely and efficiently.
• And more!

Ready to take control of your mobile workforce safety?

Access our free journey management guide to discover how SafetyIQ’s Journey Management software can help ensure the safety of your personnel while keeping your workspace thriving.

Lone Worker Safety Software

Lone Worker Safety Software helps businesses ensure the safety and protection of their remote and/or isolated workers. Now, let's explore how SafetyIQ’s Lone Worker Software enhances safety management practices:

Unified Workforce Visibility:

It provides centralized visibility of all employees working in remote locations. Supervisors can easily monitor the whereabouts and activities of lone workers in real-time.

Better Communication through Periodic Check-ins:

It facilitates effective communication between lone workers and their supervisors through periodic check-ins. Employees are prompted to check in at predefined intervals, confirming their safety and well-being.

In the event of a missed check-in or unexpected disruptions, supervisors are immediately alerted, allowing them to initiate necessary interventions or assistance.

Dependable Escalation – Without The Hassle

In situations where a lone worker is unable to respond or is in distress, the software automatically triggers escalation protocols.

The escalation contacts are notified via SMS, email and in the platform. The available escalation contact can claim responsibility so that the others know the issue is being addressed.

If the level one contact is unable to resolve the issue, further escalation contacts are notified.

The management team can access the location of the worker and send emergency services if required.

Use Cases and Resources for Implementing Lone Worker Safety Software:

Lone worker safety software is crucial in fields and workplaces where employees are isolated or in remote areas. Some examples include:

• Heavy Machinery Operators
• Social Workers
• Site Inspectors
• Land Surveyors

Interested in more information?

Download our free Lone Worker Safety Guide to ensure that your policies align with best practices and regulatory requirements.

Fatigue Management Software

Fatigue Management Software allows organizations to proactively manage fatigue in the workplace by monitoring and assessing individual alertness. This allows supervisors to detect indicators of fatigue promptly, enabling intervention before it poses a safety risk. 

Here’s how SafetyIQ offers ultimate assistance with its Fatigue Management Software:

Game-like Interface for Quick Assessments

One of the standout benefits of SafetyIQ’s Fatigue Management Software is the alertness test and its simple, game-like interface.  Employees can complete fatigue assessments in under 2 minutes, minimizing resistance to participation and promoting regular compliance. 

The interface's intuitive design ensures quick and seamless completion of assessments, saving valuable time for workers. Despite its simplicity, the assessment provides valuable insights into employee alertness and fatigue-related tendencies.

Development of a Rolling Baseline for Accurate Measurement

Fatigue Management Software allows organizations to develop a rolling baseline to provide a more accurate measurement of fatigue levels as they change over time. Developing individualized baselines based on an employee’s historical data and trends in performance allows an organization to more effectively identify deviations and take action. This adaptive approach to measurement enables fatigue assessments to stay relevant and reflective of each employee’s unique situation and their changing patterns of fatigue.

Other Features Include:

• Personalized Assessments: Unlike one-size-fits-all solutions, the software understands that fatigue is unique to each individual. Using a game-like interface, employees complete a quick assessment on any device to provide personalized insights into their current alertness levels.
• Rolling Baseline: Any cheat attempts are quashed with the software’s intelligent rolling baseline system. By continuously monitoring individual trends, it pinpoints variances from normal performance that may have otherwise gone unnoticed, ensuring fatigue is identified accurately and objectively.
• Proactive Alerts, Timely Intervention: When an employee scores outside of their normal range after one retake, managers are alerted instantly, empowering them to have a critical conversation before they start their shift. This approach enables empathetic leadership and effectively precludes fatigue-related incidents.

Day in the Life of Travis [Comparison]: With and Without SafetyIQ

Without SafetyIQ:

Travis starts his day by signing in after a sleepless night with a sick child. He is running on only a few hours of sleep, but he decides that he can manage it for the day. 

Later on, he gets a call informing him of a geotechnical survey required at one of their remote mine sites. He shoots a quick text to his shift lead to let them know, grabs one of the company’s vehicles and heads out. 

Once he arrives at the site, he notices that he’s out of signal and there is no one around to confirm his arrival. He figures this is pretty standard given the nature of this solo task, so he starts the survey as normal. 

Fortunately, Travis was able to complete the survey without any issues and feeling quite exhausted after a long day, Travis headed directly home. 

As he is driving, he realises that the brakes in his work truck are a little unresponsive. He makes a mental note to let his manager know but forgets once he parks in the driveway and sees his family. 

A couple of hours later, Travis gets a call from his manager, a little distressed, asking if he is okay. Travis apologizes for not letting his manager know that he arrived safely home. 

With SafetyIQ:

When Travis arrives at work, he signs in and completes the alertness test. After scoring outside his normal range, his manager checked in with him to see what was going on. After a quick chat, Travis opened up about being up all night with his sick child. With a cup of coffee, and the support of his manager, he is feeling much more alert. 

After lunch, Travis needed to travel to another site. Following his journey plan, he knew that he had a GPS device connected for the trip, where he was going to complete his check-ins and what time he should arrive at the new location. This information was also available to his escalation contacts. 

Once he arrives, he notices that there are no other workers in his area, so he activates the lone worker protection app. This allows Travis to maintain communication with his manager and ensures that if something goes wrong, someone knows where he is and what he is doing.

As Travis is driving home, he realizes that the brakes in his work truck are a little unresponsive. After arriving he logs an observation about the vehicle, highlighting the issue with the brakes for the right team to follow up.

At the end of the day, Travis leaves work knowing he contributed to a safer workplace, with all safety data seamlessly captured for analysis by the safety team.

Here is the detailed comparison table that shows how effectively SafetyIQ impacted Travis's life as a worker in different circumstances:

Journey Management, Lone Worker and Fatigue Management as a Trio Solution

Combining Journey Management, Lone Worker and Fatigue Management software not only forms an incredibly robust safety strategy but also makes sense. 

The definition of a lone worker is ‘when work is done in a location where the employee can’t physically see or be seen by another person or talk to or be heard by another person’. This definition encompasses almost all drivers.

On top of this, 64% of all road fatalities are in rural and remote areas. As lone workers are often required to travel out to geographically remote locations, the combination of Journey Management and Lone Worker Software addresses the majority of risks. 

It is also no doubt that mobile and lone workers require Fatigue Management. Not only is there no one nearby to check up on them if they seem distracted, fatigued or generally not themselves, but their tasks have high risks of fatigue-related incidents. Here’s some statistics to prove it: 

Combining the Fatigue Management software with the Journey Management and Lone Worker thus becomes incredibly important.