Our Products
Our Products
Mobile Worker Management
Journey Management
How It Works
Journey Management
Our Journey Management solution provides centralised visibility of your mobile workers, automated emergency escalations and helps reduce the number of accidents, injuries and delays among mobile workers.

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Resources
Journey Management Guide
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Lone Worker Management
How It Works
Lone Worker Management
Our Lone Worker solution provides complete visibility no matter where your workers are, effective communication with periodic check-ins and a fast and reliable emergency escalation process.
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Lone Worker Management Guide
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EHS Management
Incident Reporting
How It Works
EHS Management
Our Incident Reporting solution helps you prevent workplace injuries by capturing crucial details, assigning corrective actions, and safety trend analysis with data-driven insights.

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Resources
EHS Management Guide
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Hazard Identification
How It Works
Hazard Identification
With our Hazard Identification solution, you can capture, prioritize and control workplace hazards. Unlike paper-based solutions, anyone can report a hazard while working out in the field. The report is done quickly and from any mobile or web-based device.
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Resources
Hazard Identification Guide
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Safety Observations
How It Works
Safety Observations Guide
Our safety observation solution offers real-time communication, ensuring swift action on safety concerns. It streamlines and improves employee safety, empowering safety managers to proactively mitigate risks and drive a safer work environment.
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Resources
Safety Observations Guide
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Audits and Inspections
How It Works
Audits and Inspections Guide
With our Audits & Inspections solution, you can schedule and assign standardized Audits & Inspections. Allocate corrective actions and track the progress of remediation efforts.
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Resources
Audits and Inspections Guide
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Fatigue Management
Alertness Tracking
How It Works
Fatigue Management
Our proactive Fatigue Management solution uses a game-like quiz to identify when your people are struggling with alertness, a leading indicator of fatigue.
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Resources
Fatigue Management Guide
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Training
Training Tracker
How It Works
Training Tracker
Our Training Tracking solution simplifies the complexities of safety training scheduling. Build out training curriculums by site, role or project and rely on automated training reminders and renewals.
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Resources
Training Tracker Guide
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How It Works
Journey Management
Our Journey Management solution provides centralised visibility of your mobile workers, automated emergency escalations and helps reduce the number of accidents, injuries and delays among mobile workers.
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Resources
Journey Management Guide
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Our Solutions
Industries we serve
All Industries
Mining, Oil and Gas
How It Works
Ensure your mining operations meet the highest standards of safety and compliance with SafetyIQ. Our proactive safety management is specifically configured to manage all elements of Work Health and Safety that are unique to the Mining Industry.
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Resources
Mining, Oil and Gas Safety Guide
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Manufacturing
How It Works
Ou safety software empowers the manufacturing industry to create safer, healthier, and more productive workspaces. We help you to truly become the guardian of your workforce's safety, protecting the backbone of your organization from the risks that could grind your progress to a halt.
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Resources
Manufacturing Safety Guide
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Construction and Engineering
How It Works
Our safety management solution was built manage all elements of Work Health and Safety that are unique to the Construction Industry including safety processes for workers that travel or work alone, with a comprehensive EHS Management tool.
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Resources
Construction and Engineering Safety Guide
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Transport and Logistics
How It Works
We help Transport and Logistics companies to streamline incident reporting, real-time monitoring of drivers, enhance compliance management, and enable data-driven decision-making. Experience a safer and more efficient operation with SafetyIQ.
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Resources
Transport and Logistics Safety Guide
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Health and Community Services
How It Works
We help Health and Community Services Organisations meet the highest standards of safety and compliance. Our Safety management platform is specifically configured to manage all elements of Work Health and Safety that are unique to the Health and Community Services Industry.
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Resources
Health and Community Services Safety Guide
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How we help
Ensure your mining operations meet the highest standards of safety and compliance with SafetyIQ. Our proactive safety management is specifically configured to manage all elements of Work Health and Safety that are unique to the Mining Industry.
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Resources
Mining, Oil and Gas Safety Guide
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PricingContact
Our Platform
How It Works
Journey Management
Our Journey Management solution provides centralised visibility of your mobile workers, automated emergency escalations and helps reduce the number of accidents, injuries and delays among mobile workers.
Learn More
Resources
Journey Management Guide
Download Guide
How It Works
Lone Worker Safety
Our Lone Worker solution provides complete visibility no matter where your workers are, effective communication with periodic check-ins and a fast and reliable emergency escalation process.
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Resources
Lone Worker Management Guide
cover image of lone worker guideDownload Guide
How It Works
Incident Management
Our Incident Management solution helps you prevent workplace injuries by capturing crucial details, assigning corrective actions, and safety trend analysis with data-driven insights.

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Resources
Incident Reporting Guide
cover image of our incident reporting guideDownload Guide
How It Works
Hazard Identification
With our Hazard Identification solution, you can capture, prioritize and control workplace hazards. Unlike paper-based solutions, anyone can report a hazard while working out in the field. The report is done quickly and from any mobile or web-based device.
Learn More
Resources
Hazard Identification Guide
cover image for hazard management guideDownload Guide
How It Works
Safety Observations
Our Safety Observation solution offers real-time communication, ensuring swift action on safety concerns. It streamlines and improves employee safety, empowering safety managers to proactively mitigate risks and drive a safer work environment.
Learn More
Resources
Safety Observations Guide
safety observation guide cover imageDownload Guide
How It Works
Audits and Inspections
With our Audits and Inspections solution, you can schedule and assign standardized Audits and Inspections. Allocate corrective actions and track the progress of remediation efforts.
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Resources
Audits and Inspections Guide
safety audits and inspections guide cover imageDownload Guide
How It Works
Alertness Tracking
Our proactive Alertness Tracking Solution uses a game-like quiz to identify when your people are struggling with alertness, a leading indicator of fatigue and impairment.
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Resources
Fatigue Management Guide
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How It Works
Predictive Roster Analysis
Our Predictive Roster Analysis Solution notifies you if individuals are at risk of fatigue, with enough time to intervene. 
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Resources
Fatigue Management Guide
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How It Works
Fatigue Management
Our proactive Fatigue Management solution uses a game-like quiz to identify when your people are struggling with alertness, a leading indicator of fatigue.
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Resources
Fatigue Management Guide
cover image of fatigue management guideDownload Guide
Our Industries
How It Works
Mining, Oil and Gas
Ensure your mining operations meet the highest standards of safety and compliance with SafetyIQ. Our proactive safety management is specifically configured to manage all elements of Workplace Health and Safety that are unique to the Mining Industry.
Learn More
Resources
Mining, Oil and Gas Safety Guide
Mining industry usecase imageDownload Guide
How It Works
Manufacturing
Our safety software empowers the manufacturing industry to create safer, healthier, and more productive workspaces. We help you to truly become the guardian of your workforce's safety, protecting the backbone of your organization from the risks that could grind your progress to a halt.
Learn More
Resources
Manufacturing Safety Guide
2 workers in ppe walking through a manufacturing factoryDownload Guide
How It Works
Construction and Engineering
Our safety management solution was built to manage all elements of Workplace Health and Safety that are unique to the Construction Industry including safety processes for workers that travel or work alone, with a comprehensive Safety Management Platform.
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Resources
Construction and Engineering Safety Guide
Construction industry use case imageDownload Guide
How It Works
Transport and Logistics
We help Transport and Logistics companies to streamline incident reporting, real-time monitoring of drivers, enhance compliance management, and enable data-driven decision-making. Experience a safer and more efficient operation with SafetyIQ.
Learn More
Resources
Transport and Logistics Safety Guide
transport and logistics industry imageDownload Guide
How It Works
Health and Community Services
We help Health and Community Services Organisations meet the highest standards of safety and compliance. Our Safety management platform is specifically configured to manage all elements of Workplace Health and Safety that are unique to the Health and Community Services Industry.
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Resources
Health and Community Services Safety Guide
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ResourcesPricing

Connect in a Crisis: Emergency Communication Guide

Emergency communication is more than just a lifeline in times of crisis – it's a complex interplay of technologies, protocols, and human factors, operating under the most challenging conditions. In this introduction, we will lay the groundwork to understand emergency communication, its significance, and the modern methods being used today.

Emergency communication, at its core, is a system designed to convey important information during times of crisis. This system can be as simple as a distress signal, like a ship's flare, or as complex as a nationwide alert system. Its primary aim is to inform, instruct, or request aid from relevant parties to manage and respond to the emergency promptly and effectively. Emergencies can range from personal health crises to natural disasters, terrorist attacks, and more. Therefore, the system needs to be robust, resilient, adaptable, and most importantly, swift in transmitting messages.

Importance of Communication in Emergencies

The significance of efficient communication in emergencies is paramount. It is the first and foremost step in activating emergency protocols and initiating response mechanisms. More than just a pathway to call for help, effective communication ensures that the right information reaches the right people at the right time. It can guide emergency response teams to act swiftly, minimise harm, and potentially save lives.

Beyond immediate response, communication during emergencies also plays a crucial role in controlling panic, directing evacuations, and coordinating resources and personnel. In the aftermath, clear and consistent communication supports recovery efforts, investigation, and future planning to prevent or better manage similar crises.

Today's emergency communication systems are far more advanced and efficient than their predecessors. They have evolved to accommodate new technologies and the ever-changing nature of threats we face. Among the modern methods, we have automated check-in and escalation processes, SOS buttons, stringent emergency response policies, and the use of emergency response centres.

Automated systems allow for faster, more accurate alerts and check-ins, while SOS buttons provide a direct, user-friendly way for individuals in danger to signal for help. Strict emergency response policies outline standard protocols and expectations, ensuring all involved parties know their roles. Lastly, emergency response centres serve as hubs for receiving, processing, and responding to emergency communications.

The Role of Effective and Fast Communication in Emergencies

In the world of emergency response, effective communication is more than just a luxury – it's a necessity. Emergencies are situations that demand urgent attention and prompt action, and at their heart lies the core principle of 'Time is Life.' In this section, we'll delve into the significance of speed, clarity, and accuracy in emergency communication, and their subsequent impact on outcomes.

A. Importance of Speed in Emergency Communication

Every second matters in an emergency situation. The quicker a distress signal is sent and received, the faster the response can be initiated. Speedy communication can dramatically reduce the response time, leading to quicker medical attention, faster evacuation, and more immediate action, all of which can save lives and reduce harm.

Modern technologies like automated systems, SOS buttons, and GPS tracking have greatly improved the speed of emergency communication, allowing help to arrive faster than ever before. Moreover, they've made it possible for responders to gather real-time updates during an unfolding emergency, enabling dynamic response strategies.

B. Importance of Clarity and Accuracy in Emergency Communication

While speed is vital, it must not come at the expense of clarity and accuracy. Misinformation or vague messages can lead to confusion, errors, and delays in response, potentially exacerbating the crisis. Clear, precise communication is essential to ensuring that emergency responders understand the situation's severity, the nature of assistance required, and the exact location of the incident.

Furthermore, clarity and accuracy are crucial when communicating with the public during emergencies. Clear instructions prevent panic, enable orderly evacuation, and help people protect themselves effectively. Therefore, modern emergency communication systems strive for a balance between speed and clarity, employing tools like standardised codes, text alerts, and automated voice messages.

C. Impact of Effective Communication on Emergency Outcomes

The impact of effective communication on emergency outcomes cannot be overstated. When emergency communication is speedy, clear, and accurate, it directly influences the success of emergency response efforts.

Effective communication can result in quicker response times, better allocation of resources, and more coordinated response efforts. It can reduce the scale of the disaster, prevent loss of life, and minimise damage to property. On the other hand, ineffective communication can lead to delayed response, misallocation of resources, and even loss of lives.

In the broader context, effective communication also aids in the recovery phase of emergencies. It facilitates the swift dissemination of information, helps in coordinating relief efforts, and supports the establishment of effective support services for affected individuals.

Various Methods for Achieving Effective Communication in Emergencies

In our quest to improve the speed, clarity, and accuracy of emergency communication, various methods have been developed and utilised. These range from the automation of check-in and escalation processes to the use of SOS buttons, strong emergency response policies, and the deployment of emergency response centres. Each of these components plays a crucial role in enhancing the effectiveness of emergency communication.

A. Explanation and Analysis of Automation with Check-In and Escalation Processes

Automated check-in and escalation processes have become vital tools in emergency communication. These systems use advanced technology to automatically send alerts and escalate incidents based on pre-determined protocols. They eliminate the need for manual intervention, reducing human error and significantly increasing speed and accuracy.

For instance, if a worker in a high-risk environment fails to check in at the required intervals, an automated system could send an alert to their supervisor. If the supervisor cannot confirm the worker's safety, the system could then escalate the incident, perhaps even triggering an emergency response.

In a broader context, automated warning systems can send alerts about impending natural disasters, such as hurricanes or tsunamis, to millions of people within seconds. By leveraging technology, these automated processes improve the speed, accuracy, and overall effectiveness of emergency communication.

B. Role and Use of SOS Buttons in Emergencies

SOS buttons offer a simple, direct way to communicate during emergencies. They are found on a wide variety of devices, from personal safety apps on smartphones to dedicated emergency buttons in vehicles, elevators, and public spaces. When activated, these buttons send an immediate alert to a designated responder, be it a personal contact, a security company, or emergency services.

SOS buttons are particularly useful because they require minimal effort to use, making them accessible even to individuals in extreme distress or those with limited technological proficiency. They allow for swift communication of an emergency situation, increasing the likelihood of a quick response.

C. Communication Through Strong Emergency Response Policies

Strong emergency response policies are fundamental to effective emergency communication. These policies outline the standard procedures and responsibilities in the event of an emergency, ensuring everyone involved knows their role and how to communicate effectively.

Policies should be clear, concise, and accessible to all relevant parties. They should cover a variety of emergency scenarios and include guidelines for communication with both internal and external stakeholders. Regular training and drills are critical to ensure these policies are understood and can be executed effectively in a crisis.

D. Utilisation of an Emergency Response Centre

An Emergency Response Centre (ERC) is the heart of emergency communication. It acts as a hub, receiving alerts, coordinating responses, and facilitating communication between various parties involved in an emergency. ERCs use sophisticated technology, such as Computer-Aided Dispatch (CAD) systems and Geographical Information Systems (GIS), to manage and coordinate responses efficiently.

ERCs can also serve as a point of communication for the public during emergencies, providing essential information and instructions to those affected. Their role in streamlining communication, enhancing coordination, and managing resources are essential to the overall effectiveness of emergency response efforts.

These four methods, working in tandem, contribute significantly to improving the effectiveness of emergency communication. However, it's also essential to continually evaluate and adapt these systems to ensure they meet the evolving needs of emergency response in an increasingly complex and interconnected world.

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