> Legal & trust
Privacy & Security Policy
At SafetyIQ, we care about your right to privacy and the necessity for data security. This page brings together every policy that governs how we collect, use, protect and license information, with plain-English summaries to help you find the right document fast.
From our Data Security Statement. The full policies below always take precedence.
> Policy library
Every policy, in one place
Grouped by what you need to know. Each document is the full, governing version.
Privacy
4 documentsApplication Privacy Policy
How SafetyIQ collects, holds, uses and discloses personal information in the SafetyIQ app, including location data, cross-border storage and your rights to access and correct it.
For app users and customer accounts
Website Privacy Policy & Terms of Use
The terms for using safetyiq.com, including cookies, Google Analytics, third-party links and how to send us feedback or a complaint.
For visitors to safetyiq.com
Privacy Collection Statement
Our collection notice for new and existing SafetyIQ user accounts.
For new and existing users
Credit Reporting Policy
How we handle credit information for accounts on payment terms, as referenced in section 5 of the Application Privacy Policy.
For customers on payment terms
Security
2 documentsData Security Statement
Our ISO 27001 accreditation, Microsoft Azure hosting, encryption, backups, incident response, breach notification and data retention.
For IT, security and procurement teams
Security at SafetyIQ
A visual overview of our security controls and documentation for teams starting a vendor security review.
For teams evaluating SafetyIQ
Terms & compliance
2 documentsEnd User License Agreement
The terms that govern your access to and use of the SafetyIQ application, including supported devices and browsers.
For everyone who uses the SafetyIQ app
GDPR Checklist
How SafetyIQ meets its obligations as a data processor under the GDPR.
For customers in the EU and UK
> Find answers fast
Common questions, and where the answer lives
Short answers drawn from our policies, each linked to the exact section so you can read the full wording.
How do I access or correct my personal information?
Contact our privacy team using the details below. You're entitled to access the personal information we hold about you and to ask us to correct it.
Application Privacy Policy, section 9 →How do I make a privacy complaint?
Contact us by phone, email or post. We keep a register of complaints and deal with every complaint within a reasonably appropriate timeframe.
Application Privacy Policy, section 10 →What are my rights under the GDPR?
If you're in the EU or UK, you can ask for access, rectification, erasure, restriction of processing and data portability. We process requests within one month of receipt, and you can complain to a supervisory authority.
Application Privacy Policy, section 11 →Does the app collect my location?
Location data is collected with your express and informed consent, to support the app's safety features.
Application Privacy Policy, section 2 →Is my data stored outside Australia?
It can be. We use third-party service providers, including in the United States, so personal information may be stored or processed outside Australia.
Application Privacy Policy, section 7 →Do you store credit card numbers?
No. SafetyIQ doesn't store card data. Payments are processed by trusted third parties, including Stripe and Pin Payments.
Data Security Statement, section 5.2 →How long do you keep customer data?
Customer data is retained for 6 years from the entry date. An authorized representative of your organization can request deletion or a longer retention period.
Data Security Statement, section 5.7 →What happens if there's a data breach?
We analyze its extent and impact, and tell affected parties within 72 hours of the breach being identified and assessed.
Data Security Statement, section 6.3 →How does the website use cookies?
Cookies track browsing preferences. You can opt out of Google Analytics and Google Search Console by disabling or refusing cookies.
Website Privacy Policy, Cookies →Which devices does the app support?
Android 8.0 and later, iPhone 7 and later on iOS 13.0+, iPad on iPadOS 13.0+, and all major maintained web browsers.
End User License Agreement, section 7 →> Privacy contact
Questions about your privacy?
For privacy requests, complaints or questions about any of these policies, contact SafetyIQ's corporate services team.
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